api188 Platform Privacy Notice

This page describes what we collect when you use api188 and how we keep that data protected under our privacy commitments. We at api188 collect personal information—email, identity documents, payment details, gameplay history—to operate your account, process deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, verify your identity, and comply with applicable law. Your data is stored securely and accessed only by api188 staff and service providers necessary for platform operation.

We do not sell your information to third parties for marketing purposes. We may share data with payment processors, identity verification vendors, and legal authorities when required by law. Our servers may be located outside Indonesia; data transferred across borders is protected by encryption and access controls. This notice explains your rights regarding your data, how you can request access or deletion, and how we handle cookies and tracking.

Services are available only where local law permits. By using api188, you agree to this privacy policy. If you have questions about how we handle your data, contact our support team via your account dashboard.

What Data We Collect on api188

We collect several categories of information when you create and use your api188 account. During account setup, we require your legal name, date of birth, email address, and contact phone number. For identity verification, we ask you to upload a copy of your national ID (KTP), passport, or driver's license—we retain these documents in encrypted storage for compliance purposes. We also request address proof, such as a utility bill, government letter, or recent bank statement issued within the last three months.

When you deposit funds, we collect your payment method details (card number, bank account, mobile wallet linked account) and the amount deposited. We do not store full payment card numbers; our payment processor handles card encryption and tokenisation. We log all transactions—deposits, withdrawals, game play, bonus claims—in your account history so you and we can audit activity transparently.

Our platform tracks your gameplay data: which games you play (Captain's Bounty, Sweet Bonanza, Aviator, live-dealer blackjack, roulette, baccarat, Dragon Tiger, sportsbook markets on Liga 1, Piala AFF, Champions League, MotoGP, badminton, esports betting on Mobile Legends, Free Fire, PUBG Mobile), session duration, stakes placed, and outcomes. This data helps us calculate weekly cashback eligibility, VIP tier advancement, and promotional qualification. We also collect technical data: your IP address, browser type, device model, operating system, and access timestamps—used for security, fraud detection, and service improvement.

Account information
Name, date of birth, email, phone, identity document, address proof. Required for account creation and verification.
Payment data
Deposit and withdrawal records, payment method type, transaction amounts and dates. Stored securely; full card numbers encrypted by processors.
Gameplay history
Games played, stakes, session duration, outcomes, bonus claims. Used for tier calculation, cashback qualification, and dispute resolution.
Technical data
IP address, browser, device, OS, access timestamps. Collected for security, fraud prevention, and service analytics.

How We Use Your Data on api188

We use your information to deliver api188 services: verify your identity, process your deposits and withdrawals, calculate your account balance, execute game outcomes, and credit bonuses. Your gameplay data determines your VIP tier (Standard, Bronze, Silver, Gold, Platinum) and weekly cashback eligibility—these are core features of our loyalty program, so this processing is essential to fulfill our service agreement with you.

We use your contact details (email, phone) to send account notifications: deposit confirmations, withdrawal status updates, promotional offers (new seasonal bonuses during Idul Fitri, Idul Adha, Imlek, Nyepi, and sports events like Piala Indonesia and Liga 1 tournaments), and security alerts (login from new device, password change, account access attempt). You can manage notification preferences in your account settings—opt out of marketing emails while retaining transactional alerts.

We may use aggregated, anonymised data (no personal identifiers) for service improvement: analysing which games are popular, optimising server performance, and detecting platform abuse. We do not use your personal data for targeted advertising or automated decision-making that significantly affects you (e.g. account closure) without human review.

We at api188 keep data collection minimal and purposeful. We do not retain information longer than necessary, and we delete inactive account data per retention schedules disclosed in full Terms.

api188 Privacy Team

Third-Party Processors and Data Sharing

We work with vendors to operate api188 securely. Payment processors (handling DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transactions) receive your payment method and transaction details. Identity verification vendors receive your ID and address documents to confirm you are who you claim to be. Game providers receive anonymised gameplay data to calculate game outcomes. Cloud hosting providers store our databases and servers—these may be located in countries outside Indonesia.

All vendors sign data-processing agreements binding them to confidentiality and security standards matching our own. We do not sell personal data to marketing agencies, data brokers, or advertisers. We may disclose data to law enforcement, tax authorities, or regulators if legally required—we will notify you of such requests unless law prohibits notification.

Your Rights and Data Access on api188

You have the right to access your personal data held by us. Submit a request via your api188 account dashboard or email our support team, and we will provide a copy of the data we hold within 30 days. You may request correction of inaccurate information (e.g. your address has changed); we will update your account and confirm the correction. You may request deletion of your data, subject to legal retention requirements—for example, we must retain transaction records for tax compliance and fraud investigation purposes.

You have the right to withdraw consent for promotional communications. Navigate to your notification preferences in account settings and toggle off marketing emails. You retain the right to access transactional alerts (deposit confirmations, withdrawal status) as these are essential to account operation. If you wish to close your account entirely, contact support; we will deactivate your account and schedule data deletion per our retention policy (typically 12 months post-closure for regulatory compliance).

Cookies and Tracking on api188

Our api188 web platform uses cookies to remember your login state, store language preferences, and track session activity. Essential cookies (authentication, security) are necessary for the platform to function—you cannot disable these. Analytics cookies track page views and user behaviour to help us improve our website; you can disable these via browser settings without losing account access. Third-party cookies (from analytics services like Google Analytics) may be set; see our full Cookie Policy for details on managing these.

We do not use cookies to track you across other websites. If you use our mobile app (Android or iOS), we may log crash reports and analytics via service providers—this data is anonymised and used only to fix bugs and improve app performance.

Data Security and International Transfer

We protect your data using encryption (HTTPS for web, TLS for app), secure password storage (salted hashing), and access controls limiting staff viewing rights. Our servers and databases are hosted by reputable cloud providers; they implement firewalls, intrusion detection, and regular security audits. We conduct periodic penetration testing to identify vulnerabilities. However, we cannot guarantee absolute security—no online system is impenetrable. If we detect a data breach, we will notify affected users and relevant authorities as required by law.

Our servers and third-party vendors may be located outside Indonesia—potentially in Singapore, Australia, or the European Union. Data transferred across borders is encrypted; we have data-processing agreements ensuring vendors meet security standards equivalent to our own. If you are concerned about international data transfer, you may request that we store your data in Indonesia-based servers (subject to availability).

Data Retention and Deletion on api188

We retain your account information (name, email, identity documents, address) for the duration of your account and up to 12 months after closure for regulatory compliance and fraud investigation. Transaction records (deposits, withdrawals, game history) are retained for at least 5 years per tax and anti-money-laundering (AML) requirements. We delete technical data (IP logs, analytics) after 12 months unless needed for ongoing security investigations.

Upon account closure, we flag your account as inactive but retain essential records per legal retention periods. If you request complete deletion and no legal holds apply, we schedule deletion within 30 days. Account data across Jakarta, Surabaya, Bandung, Medan, and Semarang user bases is treated under the same retention schedule.

Contact and Data Subject Rights

To exercise your rights (access, correction, deletion, withdrawal of consent), contact our support team via your api188 account dashboard. Provide your account email and a clear description of your request. We will respond within 30 days. If you believe we have mishandled your data or violated this privacy policy, you may escalate your complaint to relevant data protection authorities in your jurisdiction.

This privacy policy may be updated periodically to reflect changes in our practices or applicable law. We will notify you of material changes via email or account notice. Your continued use of api188 after updates constitutes acceptance of the revised policy.